The role involves setting a research agenda for a complex and fast-moving product area where strategic questions are still evolving. The individual will design and execute mixed-methods research to inform product strategy and influence decision-making. Responsibilities include building research tools, prototyping, and analyzing product data to gain user insights. The position requires prioritizing research bets and pivoting quickly based on changing product needs. The researcher will collaborate closely with product, design, and engineering teams to ensure user mental models are integrated into product development. Additionally, the role involves leveraging AI to enhance research efficiency and developing new methodologies.

Candidates must possess industry UX research experience with a track record of shifting product strategy and deep expertise in mixed-methods research. The role requires data fluency to perform independent analysis and technical range in building research tooling or prototyping. Proficiency in using AI within research workflows is necessary to enhance efficiency. A bachelor's degree or an equivalent combination of education, training, and experience is required.