The role involves building and managing the operational infrastructure for a program that coordinates external domain experts. Responsibilities include overseeing the end-to-end onboarding process, managing access provisioning for internal systems, and maintaining data integrity across tracking platforms. The individual will be responsible for developing reporting metrics to identify program gaps and surface recommendations for improvement. Additionally, the role requires partnering with research teams and vendors to resolve operational blockers. The position focuses on scaling processes and automating workflows to support a large, distributed population of contributors.

Candidates must possess at least four years of experience in program operations, research operations, recruiting coordination, or vendor management. Proficiency in managing end-to-end operational processes, maintaining data accuracy, and utilizing AI tools for automation and communication is required. Strong prioritization and communication skills are necessary for managing a distributed population. A bachelor’s degree or an equivalent combination of education, training, and experience in a relevant field is the minimum educational requirement.