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Zscaler

Technical Training Content Development Manager

Zscaler

Published 13 May 2026
Bangalore, IND
Full Time

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Role Highlights

Languages used

Key skills

Product Management
Technical Writing
Transformation
Agile
Security
Data
AI
TroubleShooting

Tools, Libraries and Frameworks

IOS

Description

The role involves managing and mentoring a team of content developers and instructional designers to produce high-quality technical training materials. The manager will drive the end-to-end training strategy by translating complex product features and real-world use cases into various learning formats. Responsibilities include analyzing training requirements, defining quality standards, and ensuring the timely delivery of educational content. The position requires a hands-on approach to creating, editing, and troubleshooting learning assets such as hands-on labs. Additionally, the role involves partnering with product managers and stakeholders to align training initiatives with product roadmaps.

Required Qualifications and Skills

The role requires a minimum of 10 years of experience in technical writing or instructional design with a proven history of delivering high-quality content. Candidates must possess strong leadership experience in building and scaling teams while managing roadmaps. A solid foundation in cybersecurity is necessary to translate complex technical concepts into effective learning narratives. Furthermore, the individual must have experience operationalizing AI within content workflows to enhance quality and throughput.

Disclaimer

Disclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always be relied on for authoritative information.

About the company

Zscaler

Size

6971

Founded

HQ

San Jose, US

Public/Private

Public Company

Description

Zscaler accelerates digital transformation for its customers by making them more agile, efficient, resilient, and secure, leveraging the Zscaler Zero Trust Exchange, a cloud-native platform that protects against cyberattacks and data loss by securely connecting users, devices, and applications. With over a decade of experience in developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers globally, including 450 of the Forbes Global 2000 organizations, by eliminating latency-creating gateway appliances and improving user experiences. Founded in 2007, Zscaler's mission is to make the cloud a safe place to do business, and its security platform strategically places a company's defenses and controls on the internet to ensure every connection is fast and secure, regardless of user location or application workload.

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