Found.dev
Role Highlights
Languages used
Key skills
AI
KPI
Operators
Tools, Libraries and Frameworks
Rest
AD
Description
The role involves providing customer support within a high-volume contact center environment for a global fitness and wellbeing vertical. Responsibilities include managing inbound inquiries via email, chat, and phone while documenting interactions and providing solutions to ensure client success.
Required Qualifications and Skills
Candidates must have three years of related experience in a customer service role. Proficiency in English and basic knowledge of technical support processes and applications such as Intercom are required. Applicants should demonstrate strong customer service skills, including the ability to multitask, prioritise, and solve problems effectively. No specific degree or professional qualifications are mentioned as mandatory for this position.
Disclaimer
Disclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always be relied on for authoritative information.
About the company
Xplor Technologies
Description
Xplor Technologies is a global company providing a platform that integrates SaaS solutions, embedded payments, and Commerce Accelerating Technologies to help businesses succeed. They offer enterprise-grade SaaS solutions to the Childcare & Education, Fitness & Wellbeing, Field Services, and Personal Services verticals. With over 78,000 customers, the company processed over $36 billion in payments and operated across 20 markets in 2022. Xplor prides itself in being an equal opportunity employer and is part of the 2023 Circle Back Initiative.