The role involves managing documentation for shipping and receiving processes to ensure regulatory compliance. The individual will maintain accurate digital and physical filing systems for all logistics records. Responsibilities include acting as the primary point of contact between warehouse staff and customers to provide service updates and track shipments. The position requires coordinating with internal teams to resolve delivery exceptions and documentation errors. Additionally, the role entails generating and verifying logistics invoices while communicating billing details to relevant stakeholders.

Candidates are preferred to hold a bachelor's degree in business, supply chain management, logistics, or a related field. At least two years of experience in logistics coordination, supply chain operations, or customer service is required. Proficiency in MS Office is necessary, while familiarity with ERP or WMS systems is preferred. The role also requires strong organizational, communication, and problem-solving skills, with a preference for bilingual English and Korean speakers.