The role involves acting as a subject matter expert for a fraud and risk management platform. The individual will collaborate with sales and pre-sales teams to drive revenue and pipeline growth. Responsibilities include developing deep relationships with senior customer business leaders and providing strategic guidance on complex opportunities. The position requires creating reusable assets and coaching the broader organization to scale expertise. Additionally, the role involves serving as a voice of the customer to influence product roadmaps and feature prioritization. The individual will also lead customer workshops and manage key account strategies.

Candidates must have at least seven years of experience in pre-sales, technical consulting, product, or risk strategy roles specifically within e-commerce fraud prevention or trust and safety. Required expertise includes a deep understanding of the fraud and risk ecosystem, including payment fraud, account takeover, and policy abuse. Applicants must demonstrate knowledge of risk management architectures, such as rules engines and machine learning models, as well as software engineering patterns. Strong communication and interpersonal skills are necessary for explaining complex concepts to diverse audiences. No specific degree or professional certification is mentioned as a requirement.