Specialist Software Architect, CX

NICE

Published 15 May 2026

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Pune, India

Full Time

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Role Highlights

Languages used

PHP

Key skills

Computer Science

Integrations

API

Gaming

Serverless

SAAS

Architecture

Data

Reliability

Security

Electronics

Cloud

Modelling

Optimization

Software Architect

Tools, Libraries and Frameworks

Laravel

Symfony

AWS

Lambda

SQS

SNS

DynamoDB

Elasticsearch

Description

The Specialist Architect leads the architectural vision, design, and evolution of a digital platform. This role involves building and scaling a mission-critical, multi-tenant SaaS platform that supports high concurrency and millions of daily interactions. The individual defines end-to-end platform architecture across APIs, data, and integrations while driving event-driven architecture and cloud-native system design. Responsibilities include mentoring teams, leading design reviews, and establishing architecture strategy and roadmaps. The role also focuses on embedding security, compliance, and observability practices to ensure system resilience and reliability.

Required Qualifications and Skills

The role requires a B.E. or B.Tech degree in Computer Science, Industrial, or Electronics Engineering. Candidates must possess 8 to 13 years of software engineering experience, including at least 3 years in architecture leadership roles. Necessary technical expertise includes PHP frameworks, AWS serverless technologies, and OpenSearch. Furthermore, the candidate must demonstrate success in architecting high-traffic, scalable, and resilient SaaS platforms.

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About the company

NICE

Description

NICE Ltd is known for its deployment of software products utilized by over 25,000 global businesses, including 85 of the Fortune 100 corporations, to craft extraordinary customer experiences, counter financial crime, and ensure public safety. The company manages over 120 million customer interactions daily and monitors more than 3 billion financial transactions, highlighting its substantial influence and operational scale. Recognized as a market leader and an innovation powerhouse, NICE excels in AI, cloud, and digital technology, with a workforce of over 8,500 employees across more than 30 countries. NICE is dedicated to equality, offering employment opportunities without regard to race, color, religion, national origin, or other protected categories.

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