Senior Director, AI Transformation

NICE

Published 15 May 2026

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Richardson, TX, USA

Full Time

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Role Highlights

Languages used

Key skills

Data Architect

Data Governance

Integrations

Change Management

Solution Architect

Gaming

Deployment

Research

Architecture

Automation

MBA

Cloud

Transformation

Tools, Libraries and Frameworks

Description

This role manages the internal AI adoption agenda by identifying and prioritizing business use cases. The position involves building investment cases and driving the deployment of AI initiatives across various business functions. It requires close collaboration with the CIO and functional vice presidents to align business priorities with technical roadmaps. The individual is responsible for the adoption framework and organizational change management necessary for successful implementation. Additionally, the role provides hands-on involvement in flagship programs to establish operational standards.

Required Qualifications and Skills

Candidates must possess 24 years of experience at a top-tier management consulting firm and subsequent industry experience at a technology or software company. The role requires a proven track record of transitioning from strategy to execution regarding AI, automation, or large-scale data initiatives. Applicants must demonstrate the ability to engage with both technical and business leadership to translate technical feasibility into business cases. An MBA from a top program is required for this position.

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About the company

NICE

Description

NICE Ltd is known for its deployment of software products utilized by over 25,000 global businesses, including 85 of the Fortune 100 corporations, to craft extraordinary customer experiences, counter financial crime, and ensure public safety. The company manages over 120 million customer interactions daily and monitors more than 3 billion financial transactions, highlighting its substantial influence and operational scale. Recognized as a market leader and an innovation powerhouse, NICE excels in AI, cloud, and digital technology, with a workforce of over 8,500 employees across more than 30 countries. NICE is dedicated to equality, offering employment opportunities without regard to race, color, religion, national origin, or other protected categories.

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