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NICE

Senior DevOps Engineer, CX

NICE

Published 15 May 2026
Pune, India
Full Time

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Role Highlights

Languages used

Python
S3

Key skills

Integrations
CICD
Code Reviews
IAC
DevOps Engineer
GitHub Actions
Shell Scripting
Incident Management
Gaming
Devops
Infrastructure
Reliability
Optimization
Deployment
Backup
QA
Automation
Cloud
IAM
TroubleShooting
AI

Tools, Libraries and Frameworks

Terraform
Jenkins
Docker
ECS
AWS
EC2
EKS
RDS
CloudWatch

Description

The role involves working within a software engineering team to facilitate and build automated pipelines for continuous delivery. The individual will design, build, and maintain cloud-based infrastructure while ensuring scalability, reliability, and cost optimization. Responsibilities include implementing infrastructure as code and developing automated deployment pipelines to enable zero-downtime releases. The engineer will also automate operational workflows, manage containerization practices, and ensure high availability for critical systems. Furthermore, the position requires collaborating with cross-functional teams, providing technical mentorship, and participating in incident management and root cause analysis.

Required Qualifications and Skills

The role requires four to seven years of experience in DevOps, cloud, or infrastructure engineering. Candidates must possess strong hands-on experience with AWS services and expertise in infrastructure as code tools such as Terraform and CloudFormation. Proficiency in building CI/CD pipelines, containerization with Docker, and scripting in Python or Shell is necessary. Additionally, the position demands excellent analytical, troubleshooting, and communication skills, with AWS Cloud Practitioner or Terraform Associate certifications listed as preferred qualifications.

Disclaimer

Disclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always be relied on for authoritative information.

About the company

NICE

Description

NICE Ltd is known for its deployment of software products utilized by over 25,000 global businesses, including 85 of the Fortune 100 corporations, to craft extraordinary customer experiences, counter financial crime, and ensure public safety. The company manages over 120 million customer interactions daily and monitors more than 3 billion financial transactions, highlighting its substantial influence and operational scale. Recognized as a market leader and an innovation powerhouse, NICE excels in AI, cloud, and digital technology, with a workforce of over 8,500 employees across more than 30 countries. NICE is dedicated to equality, offering employment opportunities without regard to race, color, religion, national origin, or other protected categories.

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