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NICE

Senior DevOps Engineer, CX

NICE

Published 12 May 2026
Pune, India
Full Time

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Role Highlights

Languages used

S3
Python
Groovy
C#

Key skills

Data Lakes
Computer Science
CICD
Distributed Systems
Cloud Infrastructure
IAC
DevOps Engineer
GitHub Actions
Gaming
AI
Devops
QA
Security
TroubleShooting
Optimization
Architecture
Automation
Reliability
Deployment
Storage
API
IAM
Scripting
Containers
Serverless
Logging
Streaming
Testing
SAAS

Tools, Libraries and Frameworks

AWS
Lambda
ECS
EC2
CloudWatch
Azure
CDK
Terraform
Jenkins
Docker
Grafana
Prometheus
Linux
SonarQube
Kubernetes
EKS
Helm

Description

The role involves designing, operating, and evolving cloud infrastructure on AWS to ensure high availability, security, and scalability. The engineer will own and improve end-to-end CI/CD pipelines, managing everything from source control to automated deployment. Responsibilities include building observability dashboards, managing metrics and logs, and driving cost optimization through FinOps practices. The position requires leading the troubleshooting of complex production issues and performing root-cause analysis. Additionally, the engineer will mentor team members and influence architectural best practices while adopting new automation technologies.

Required Qualifications and Skills

Candidates must hold a BSc in Computer Science, Computer Engineering, Software Engineering, or possess equivalent practical experience. A minimum of five years of hands-on experience in a DevOps or similar role is required. Applicants need strong programming skills in Python and extensive experience with Infrastructure-as-Code tools. The role also requires solid expertise in cloud-native architectures, containerization, and CI/CD platform management.

Disclaimer

Disclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always be relied on for authoritative information.

About the company

NICE

Description

NICE Ltd is known for its deployment of software products utilized by over 25,000 global businesses, including 85 of the Fortune 100 corporations, to craft extraordinary customer experiences, counter financial crime, and ensure public safety. The company manages over 120 million customer interactions daily and monitors more than 3 billion financial transactions, highlighting its substantial influence and operational scale. Recognized as a market leader and an innovation powerhouse, NICE excels in AI, cloud, and digital technology, with a workforce of over 8,500 employees across more than 30 countries. NICE is dedicated to equality, offering employment opportunities without regard to race, color, religion, national origin, or other protected categories.

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