Found.dev
Role Highlights
Languages used
Key skills
Conversational AI
Integrations
Project Management
Technical Leadership
Solution Architect
Gaming
Deployment
Cloud
NLP
Data
Architecture
Tools, Libraries and Frameworks
MS Office
MS Excel
MS Word
PowerPoint
Description
The Solutions Architect serves as the primary liaison for customers during custom deployment projects. This role involves eliciting and documenting business and functional requirements to create Statements of Work for enterprise clients. The individual engages with stakeholders throughout the sales cycle to provide consulting on the transition from premise to cloud solutions. Responsibilities include managing customer expectations and configuring solutions based on industry best practices. The role also requires providing technical architecture leadership and assisting with the end-to-end solution life-cycle.
Required Qualifications and Skills
The role requires at least five years of experience in solution architecture, consulting, and contact center environments. Candidates must possess proven expertise in integration architecture and solution design, along with familiarity with AI and NLP technologies. Proficiency in MS Office, specifically MS Visio, MS Word, MS Excel, and PowerPoint, is necessary. The position demands strong communication skills and the ability to translate complex data into functional documentation.
Disclaimer
Disclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always be relied on for authoritative information.
About the company
NICE
Description
NICE Ltd is known for its deployment of software products utilized by over 25,000 global businesses, including 85 of the Fortune 100 corporations, to craft extraordinary customer experiences, counter financial crime, and ensure public safety. The company manages over 120 million customer interactions daily and monitors more than 3 billion financial transactions, highlighting its substantial influence and operational scale. Recognized as a market leader and an innovation powerhouse, NICE excels in AI, cloud, and digital technology, with a workforce of over 8,500 employees across more than 30 countries. NICE is dedicated to equality, offering employment opportunities without regard to race, color, religion, national origin, or other protected categories.
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