The role involves guiding customers and users in designing and building reliable, scalable systems using a data platform. Professionals in this position collaborate with sales executives to solve business problems and drive deal success. Responsibilities include reviewing complex application architectures and providing technical guidance to improve them. The position requires proactive demand generation through technical initiatives and industry events. Additionally, the role focuses on fostering strong customer relationships and ensuring long-term satisfaction. The individual will also contribute to innovation by relaying field feedback to the product team and mentoring other team members.

Candidates must possess 8 to 11 years of industry experience, including at least 3 years in a customer-facing role. Proficiency in modern scripting or programming languages such as Python, Node.js, SQL, C, C++, Java, or C# is required, along with experience implementing distributed systems. Applicants must demonstrate the ability to review complex architectures and possess excellent presentation and communication skills. Fluency in the Thai language is mandatory. A Bachelor’s degree or equivalent work experience is required for this position.