The role involves managing critical ETL processes to acquire data from various sources and delivering accurate reports to clients. The individual will monitor data processes to ensure smooth operations and identify potential issues. Responsibilities include providing support for incidents, troubleshooting problems, and implementing solutions to minimize downtime. The position requires proactive failure management to ensure uninterrupted service and the maintenance of effective communication with stakeholders. Additionally, the role entails monitoring key performance indicators and managing tickets to ensure service quality. The individual will also develop and maintain a comprehensive knowledge base to support ongoing operations.

The role requires strong knowledge of Azure Data Factory, specifically regarding flat file processing. Proficiency in Power BI is necessary, including experience with report building, tabular model building, and permissions management. Candidates must possess a solid understanding of T-SQL and demonstrate excellent communication skills. Furthermore, a managed service mindset focused on SLA management and a commitment to continuous process improvement are required.