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Coupa Software, Inc.

Technical Support Engineer - 11494

Coupa Software, Inc.

Published 12 May 2026
Pune, India
Full Time

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Role Highlights

Languages used

Sharp
Python
XML
HTML
S3

Key skills

Integrations
Customer Success
Operating Systems
AI
Data
Pivotal
TroubleShooting
Operations
Scripting
Google Analytics
Console

Tools, Libraries and Frameworks

Linux
Unix
Bash
Shell
DOM

Description

The role involves providing expert guidance and technical support to enterprise customers using a cloud-based platform. Responsibilities include answering configuration questions and troubleshooting technical issues at the first and second levels. The individual will collaborate with various internal business units to ensure customer success and maintain production environments. Additionally, the position requires the creation of knowledge articles to assist customers with platform usage.

Required Qualifications and Skills

Candidates must possess excellent written and verbal communication skills and strong technical knowledge of Linux and Unix operating systems. Experience working directly with external customers in an enterprise software support environment is required. Applicants should demonstrate an interest in learning scripting languages such as Bash, Shell, and Python, as well as an understanding of web technologies like XML, XSLT, DOM, and HTML. The role requires the ability to clearly articulate solutions to complex technical problems.

Disclaimer

Disclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always be relied on for authoritative information.

About the company

Coupa Software, Inc.

Size

3097

Founded

HQ

San Mateo, CA, US

Public/Private

Privately Held

Description

Coupa Software Inc leverages AI to help companies operate smarter and grow faster by connecting and optimizing their sourcing, purchasing, supply chains, and financial management. Their AI-driven platform is trusted by more than 3000 organizations worldwide to enhance operational margins, efficiencies, growth, optimize cash, and reduce risk. With the aim of unlocking customers' full potential for doing well and good, Coupa fosters co-creation and innovation within its community, leveraging the collective intelligence of its customers, suppliers, and employees. The company is dedicated to ensuring customer success, focusing on results, and striving for excellence while celebrating diversity and promoting a collaborative work environment.

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