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American Express

Associate-Digital Product Management

American Express

Published 13 May 2026
India
Onsite

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Role Highlights

Languages used

SQL
Python

Key skills

Data Analysis
Prompt Engineering
Machine Learning
Product Management
UX
Program Management
Stakeholder Management
LLMs
Operations
Interfaces
RAG
Testing
Automation
KPI
Embeddings
Agile
MBA
Security

Tools, Libraries and Frameworks

Power BI
Tableau
Looker
Confluence
Ruby On Rails

Description

The role involves managing product strategy from ideation to implementation within the global disputes and fraud management organization. The individual will design and deliver scalable solutions to improve customer and colleague experiences across the payments lifecycle. Responsibilities include defining product requirements, prioritizing backlogs, and collaborating with cross-functional teams to ensure alignment with enterprise priorities. The position requires contributing to the development of artificial intelligence capabilities, including conversational interfaces and automated workflows. Additionally, the individual will track performance metrics and communicate progress to senior leadership to drive continuous product improvement.

Required Qualifications and Skills

The role requires at least two years of experience in product management or a related field. Candidates must possess proficiency in SQL and a strong understanding of the payments ecosystem, including fraud and dispute workflows. A foundational knowledge of machine learning, Large Language Models, and generative AI concepts is necessary. While an MBA is not mandatory, it is considered a preferred qualification for this position.

Disclaimer

Disclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always be relied on for authoritative information.

About the company

American Express

Size

78738

HQ

New York, US

Description

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether were supporting our customers financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed from helping evacuate travelers during World Wars, to ensuring the safety of our customers funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and lets lead the way together. Learn more about us at: https://www.americanexpress.com/careers https://www.americanexpress.com/ https://www.facebook.com/AmericanExpressUS https://www.instagram.com/americanexpress/ https://twitter.com/americanexpress https://www.youtube.com/user/AmericanExpress See our community guidelines at: https://www.americanexpress.com/en-us/company/community-guidelines/ If you have a customer service issue or question, please visit www.americanexpress.com/contactus

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