Found.dev
Role Highlights
Languages used
Sharp
GO
Key skills
Infrastructure
Embedded
AI
Operations
TroubleShooting
SAAS
Server
Startup
WiFi
Search
Tools, Libraries and Frameworks
IOS
SalesForce
MacOS
Slack
Okta
Confluence
Jira
DNS
HTTP
Description
The role involves providing technical support and customer service to employees through various channels including service desk tickets, chat, and in-person interactions. Responsibilities include managing hardware, facilitating new hire onboarding, and maintaining audiovisual equipment for meeting rooms and events.
Required Qualifications and Skills
Candidates must possess exceptional customer service and hospitality skills along with proven written and verbal communication abilities. Required technical experience includes macOS support, basic administration of Google Workspace, Okta, Confluence, JIRA, and Zoom, as well as strong Slack proficiency. Applicants should have foundational troubleshooting skills for hardware, software, and intermediate networking. Previous experience working in an international, high-growth, or matrix-structured company is necessary.
Disclaimer
Disclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always be relied on for authoritative information.
About the company
Airwallex
Description
Airwallex is a leading global financial platform for modern businesses, offering trusted solutions to manage everything from payments, treasury, and spend management to embedded finance.
With our proprietary infrastructure, Airwallex takes the friction out of global payments and financial operations, empowering businesses of all sizes to unlock new opportunities and grow beyond borders.
Proudly founded in Melbourne, Airwallex supports over 100,000 businesses globally and is trusted by brands such as Brex, Rippling, Navan, Qantas, SHEIN and many more. For more information, visit http://www.airwallex.com
For a full list of US state licenses & disclosures, please visit https://www.airwallex.com/us/state-licenses
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