Want to professionalize your AI skills, pivot to an AI role and increase your salary?
Master AI Engineering with the most practical and comprehensive LLM Development certifications at Towards AI Academy.

Uber

Product Manager, Help Center Platform

Uber

Published 13 May 2026
San Francisco, CA, USA& Other locations
161K - 179K USD Annual
Full Time
Internship

Share this job

Role Highlights

Languages used

Key skills

Machine Learning
Data Science
Computer Science
Product Management
UX
Design Thinking
LLMs
Infrastructure
AI
Interfaces
Research
Debugging
Prioritization

Tools, Libraries and Frameworks

Description

The role involves improving the developer and user experience for conversational support surfaces. The individual will manage the user experience and foundational platform capabilities that power these interactions. Responsibilities include building infrastructure and governance to allow cross-functional teams to contribute to a shared component library. The position focuses on ensuring AI assistants remain cohesive and adaptable across various business units. Additionally, the role requires partnering with design and engineering teams to scale high-quality support experiences.

Required Qualifications and Skills

Candidates must possess a Bachelor's degree in Computer Science or a related field and at least three years of product management experience. The role requires a foundational understanding of the product lifecycle and a proven ability to ship digital features. Applicants need strong technical literacy regarding AI and Large Language Models, alongside an appreciation for user experience design. Furthermore, the position demands the ability to collaborate effectively with cross-functional teams and communicate complex technical requirements to diverse stakeholders.

Disclaimer

Disclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always be relied on for authoritative information.

About the company

Uber

Size

90122

HQ

San Francisco, US

Public/Private

Public Company

Description

We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything and earn their way. Movement is what we power. Its our lifeblood. It runs through our veins. Its what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real time. At the incredible speed of now. The idea for Uber was born on a snowy night in Paris in 2008, and ever since then our DNA of reimagination and reinvention carries on. Weve grown into a global platform powering flexible earnings and the movement of people and things in ever expanding ways. Weve gone from connecting rides on 4 wheels to 2 wheels to 18-wheel freight deliveries. From takeout meals to daily essentials to prescription drugs to just about anything you need at any time and earning your way. From drivers with background checks to real-time verification, safety is a top priority every single day. At Uber, the pursuit of reimagination is never finished, never stops, and is always just beginning.

Share

Share this job

Related jobs

Machine Learning
Data Science
Tech Lead
Computer Science
Sunnyvale, CA, USA
Full Time
Computer Science
Distributed Systems
Information Technology
Data Structures
San Francisco, CA, USA
Full Time
Reinforcement Learning
Machine Learning
Tech Lead
Computer Science
San Francisco, CA, USA
Full Time