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ServiceNow

Staff Software Engineer, Agentic AI Product

ServiceNow

Published 09 Apr 2026
Mountain View, CA, USA
Full Time

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Role Highlights

Languages used

GO

Key skills

Machine Learning
Generative AI
Computer Science
LLMs
Operations
Cloud
Pivotal
Automation
Transformation
Startup
UX
E2E

Tools, Libraries and Frameworks

GUI

Description

The role involves developing conversational and graphical user interface products for enterprise use cases. The engineer will design and implement features using agentic artificial intelligence to automate business tasks and streamline workflows. Collaboration with product management, user experience, and go-to-market teams is required to define and validate deliverables. The position focuses on expanding product reach across diverse domains and global markets. Additionally, the engineer will identify patterns and feedback to improve the underlying agentic framework.

Required Qualifications and Skills

Candidates must possess a Bachelor of Science or higher degree in computer science or a related field. A minimum of seven years of professional experience in scalable system development is required. The role necessitates the ability to provide technical leadership for engineers and manage end-to-end project delivery. Strong product sense, excellent communication skills, and the ability to collaborate across functional teams are essential for success.

Disclaimer

Disclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always be relied on for authoritative information.

About the company

ServiceNow

Size

24363

HQ

Santa Clara, US

Public/Private

Public Company

Description

ServiceNow technology facilitates effective operations globally, and the organization is driven by a fast-moving, innovation-centric team. With more than 7,700 customers, including a substantial proportion of the Fortune 500, ServiceNow is recognized for its corporate culture and social impact, having been listed in FORTUNE 100 Best Companies to Work For and World's Most Admired Companies. ServiceNow believes in inclusivity, encouraging applications from a wide range of backgrounds, highlighting their commitment to hiring for potential and transferable skills. They pledge to support employees in living their best lives and using their unique talents, showcasing a commitment to ambitious goals and collective success.

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