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ServiceNow

Staff AI Agent Engineer – Moveworks | Customer Deployment

ServiceNow

Published 22 Apr 2026
Albany, NY, USA
124K - 217K USD Annual
Full Time

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Role Highlights

Languages used

Python
JavaScript
GO

Key skills

Prompt Engineering
Integrations
API
Full Stack
Customer Success
Design Patterns
AI
Architecture
Data
Modelling
Scripting
Deployment

Tools, Libraries and Frameworks

Rest
IOS
AWS Lambda
Okta
Jira
LOOP
Azure
Flow
Zendesk
Linux

Description

The role involves managing the end-to-end technical relationship with enterprise customers throughout the implementation lifecycle. Responsibilities include designing and architecting AI solutions that address specific business challenges. The position requires building secure integrations between the platform and various enterprise systems. Additionally, the role serves as a strategic advisor to help customers develop their AI roadmaps and upskill their internal teams. The individual will also collaborate with internal product and engineering teams to provide feedback and influence platform evolution.

Required Qualifications and Skills

Candidates must possess at least eight years of experience in a customer-facing technical role such as a Solutions Architect or Implementation Consultant. Required technical expertise includes designing and launching full-stack workflows using REST APIs, iPaaS tools, or scripting languages. Applicants must demonstrate a track record of driving technical adoption with enterprise customers and the ability to lead projects independently. The role requires the capacity to travel up to 25% of the time and the ability to operate across multiple technical domains.

Disclaimer

Disclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always be relied on for authoritative information.

About the company

ServiceNow

Size

24363

HQ

Santa Clara, US

Public/Private

Public Company

Description

ServiceNow technology facilitates effective operations globally, and the organization is driven by a fast-moving, innovation-centric team. With more than 7,700 customers, including a substantial proportion of the Fortune 500, ServiceNow is recognized for its corporate culture and social impact, having been listed in FORTUNE 100 Best Companies to Work For and World's Most Admired Companies. ServiceNow believes in inclusivity, encouraging applications from a wide range of backgrounds, highlighting their commitment to hiring for potential and transferable skills. They pledge to support employees in living their best lives and using their unique talents, showcasing a commitment to ambitious goals and collective success.

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