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ServiceNow

Senior AI Agent Engineer – Moveworks | Customer Deployment

ServiceNow

Published 21 Apr 2026
London, UK
Full Time

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Role Highlights

Languages used

Python
JavaScript
GO

Key skills

Prompt Engineering
Integrations
API
Product Management
Full Stack
Customer Success
Forward Deployed Engineer
AI
Deployment
Architecture
Data
Modelling
Automation
Scripting

Tools, Libraries and Frameworks

Rest
IOS
AWS Lambda
Azure
Flow
Jira
Zendesk
Okta
Linux

Description

The role involves managing the full-stack delivery lifecycle of AI agents on the Moveworks ServiceNow platform. Responsibilities include architecting and designing high-impact technical AI solutions to address complex customer business challenges. The engineer will integrate the platform with enterprise systems while ensuring secure and performant implementations. Additionally, the position requires collaborating with product and engineering teams to drive product evolution based on customer feedback. The role also entails providing strategic guidance to customers to help them navigate technical obstacles and optimize their use of the platform.

Required Qualifications and Skills

Candidates must possess at least five years of experience in technical roles such as a Solutions Architect, Solutions Engineer, or Software Engineer. Required technical proficiency includes designing full-stack workflows and automations using REST APIs, iPaaS tools, or scripting languages like Python and JavaScript. Applicants should demonstrate the ability to work independently and contribute documentation across project teams. While no specific degree is mentioned, the role requires a strong grasp of LLM-based systems design and the ability to travel up to 25% of the time.

Disclaimer

Disclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always be relied on for authoritative information.

About the company

ServiceNow

Size

24363

HQ

Santa Clara, US

Public/Private

Public Company

Description

ServiceNow technology facilitates effective operations globally, and the organization is driven by a fast-moving, innovation-centric team. With more than 7,700 customers, including a substantial proportion of the Fortune 500, ServiceNow is recognized for its corporate culture and social impact, having been listed in FORTUNE 100 Best Companies to Work For and World's Most Admired Companies. ServiceNow believes in inclusivity, encouraging applications from a wide range of backgrounds, highlighting their commitment to hiring for potential and transferable skills. They pledge to support employees in living their best lives and using their unique talents, showcasing a commitment to ambitious goals and collective success.

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