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ServiceNow

Senior AI Agent Engineer – Moveworks | Customer Deployment (Federal)

ServiceNow

Published 22 Apr 2026
New York, NY, USA
116K - 192K USD Annual
Full Time

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Role Highlights

Languages used

Python
JavaScript
GO

Key skills

Prompt Engineering
Integrations
API
Full Stack
Customer Success
Design Patterns
AI
Security
Architecture
Data
Modelling
Scripting
Deployment

Tools, Libraries and Frameworks

Rest
IOS
AWS Lambda
Okta
Jira
LOOP
Azure
Flow
Zendesk
Linux

Description

The role involves managing the end-to-end technical relationship with enterprise customers throughout the implementation lifecycle. Responsibilities include architecting and delivering AI solutions that address complex business challenges. The position requires designing and building secure integrations between the platform and various enterprise systems. Additionally, the role involves serving as a technical advisor to help customers develop agentic AI roadmaps. The individual will also synthesize customer feedback to influence product evolution and create reusable solution templates.

Required Qualifications and Skills

Candidates must possess at least five years of experience in a customer-facing technical role such as a solutions architect or implementation consultant. A demonstrated track record of driving technical adoption with enterprise customers is required. Applicants must be U.S. citizens, naturalized citizens, or permanent residents and must be eligible to obtain a security clearance. Proficiency in full-stack workflow automation and scripting languages is necessary for the position.

Disclaimer

Disclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always be relied on for authoritative information.

About the company

ServiceNow

Size

24363

HQ

Santa Clara, US

Public/Private

Public Company

Description

ServiceNow technology facilitates effective operations globally, and the organization is driven by a fast-moving, innovation-centric team. With more than 7,700 customers, including a substantial proportion of the Fortune 500, ServiceNow is recognized for its corporate culture and social impact, having been listed in FORTUNE 100 Best Companies to Work For and World's Most Admired Companies. ServiceNow believes in inclusivity, encouraging applications from a wide range of backgrounds, highlighting their commitment to hiring for potential and transferable skills. They pledge to support employees in living their best lives and using their unique talents, showcasing a commitment to ambitious goals and collective success.

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