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ServiceNow, Inc.

Software Engineer, Agentic AI Systems - Moveworks

ServiceNow, Inc.

Published 16 May 2026
Mountain View, CA, USA
Remote

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Role Highlights

Languages used

GO
Python

Key skills

NLU
Machine Learning
Knowledge Graphs
UX
Customer Success
SME
LLMs
AI
Operations
Cloud
Pivotal
Automation
Transformation
Optimization
Multimodal
Infrastructure
Security
Startup

Tools, Libraries and Frameworks

IOS
OpenAI

Description

The role involves building and improving production systems within an agent lab focused on natural language understanding. Engineers will contribute to the evolution of an AI assistant platform by working on agent orchestration, latency optimization, and memory systems. The position requires implementing frontier AI algorithms and architectures to ensure reliability at scale. Responsibilities include writing robust, extensible, and performant code while collaborating with cross-functional teams. The work focuses on enhancing product capabilities through machine learning and large language models to deliver value to enterprise customers.

Required Qualifications and Skills

Candidates must have zero to two years of experience designing and building production systems at scale. The role requires the ability to communicate clearly regarding complex engineering problems and a commitment to operational excellence. Proficiency in Python, Golang, or Java is necessary for development. Applicants should demonstrate a high level of ownership, attention to detail, and a desire to work in a fast-paced environment.

Disclaimer

Disclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always be relied on for authoritative information.

About the company

ServiceNow, Inc.

Size

28444

HQ

Santa Clara, US

Description

ServiceNow (NYSE: NOW) makes the world work better for everyone. Ourcloud-basedplatform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.

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