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ServiceNow

Forward Deployed Solution Engineer- Applied AI

ServiceNow

Published 21 Apr 2026
Santa Clara, CA, USA
201K - 352K USD Annual
Full Time

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Role Highlights

Languages used

Python
JavaScript
GO

Key skills

Prompt Engineering
Integrations
API
CICD
Full Stack
Distributed Systems
Forward Deployed Engineer
AI
Embeddings
Transformation
LLMs
Backend
Frontend
Agile
Data
UI
Embedded
Architecture
Kernel
Search
Debugging
Devops
Containers
SAAS
Solution Engineer

Tools, Libraries and Frameworks

SDK
Rest
GraphQL
AWS
Azure
GCP
Angular
React
Langchain

Description

The role involves partnering with strategic customers to design and implement intelligent, scalable AI solutions. Engineers in this position own the full software development lifecycle, including backend services, LLM pipelines, and front-end integrations. The work requires building production-ready applications that solve mission-critical enterprise challenges. Additionally, the role focuses on codifying reusable patterns, libraries, and scaffolds to accelerate future deployments. Engineers also provide feedback to product teams to influence platform strategy and improve developer experiences.

Required Qualifications and Skills

Candidates must have at least 10 years of software engineering experience, including a minimum of 2 years in customer-facing or embedded roles. Proficiency in backend and frontend development, API integration, and LLM tooling is required. Applicants should possess expertise in system architecture, performance monitoring, and DevOps practices. While no specific degree is mentioned, the role requires a strong background in designing and implementing AI-native software in production environments.

Disclaimer

Disclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always be relied on for authoritative information.

About the company

ServiceNow

Size

24363

HQ

Santa Clara, US

Public/Private

Public Company

Description

ServiceNow technology facilitates effective operations globally, and the organization is driven by a fast-moving, innovation-centric team. With more than 7,700 customers, including a substantial proportion of the Fortune 500, ServiceNow is recognized for its corporate culture and social impact, having been listed in FORTUNE 100 Best Companies to Work For and World's Most Admired Companies. ServiceNow believes in inclusivity, encouraging applications from a wide range of backgrounds, highlighting their commitment to hiring for potential and transferable skills. They pledge to support employees in living their best lives and using their unique talents, showcasing a commitment to ambitious goals and collective success.

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