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NICE

Specialist Automation Engineer, CX

NICE

Published 11 May 2026
Pune, India
Full Time

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Role Highlights

Languages used

TypeScript
JavaScript
SQL

Key skills

Computer Science
Integrations
CICD
QA
Test Automation
API Testing
Gaming
Scrum
Security
Data
E2E
Reliability
Electronics
Kanban
Microservices
Cloud
AI

Tools, Libraries and Frameworks

Postman
Shell
HTTP
AWS

Description

The role involves working within a cross-functional Scrum team to develop and support specific product components. The individual will collaborate with research and development staff to create new features and provide guidance on system behavior. Responsibilities include owning product quality by managing both functional and non-functional aspects such as performance, stability, security, and maintainability. The person in this position will serve as a quality leader, driving continuous improvement and innovation in quality assurance practices. Additionally, the role requires designing and executing test strategies while ensuring high standards and reliability across modules and releases.

Required Qualifications and Skills

Candidates must hold a B.E. or B.Tech degree in Computer Science, Industrial, or Electronics Engineering. The role requires 8 to 11 years of experience as an Automation QA Engineer with a strong background in test planning for scalable applications. Proficiency in Playwright using TypeScript or JavaScript is necessary, along with experience in AI-driven testing, test management tools, and Agile methodologies. Knowledge of API testing, SQL, and microservices architecture is also required.

Disclaimer

Disclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always be relied on for authoritative information.

About the company

NICE

Description

NICE Ltd is known for its deployment of software products utilized by over 25,000 global businesses, including 85 of the Fortune 100 corporations, to craft extraordinary customer experiences, counter financial crime, and ensure public safety. The company manages over 120 million customer interactions daily and monitors more than 3 billion financial transactions, highlighting its substantial influence and operational scale. Recognized as a market leader and an innovation powerhouse, NICE excels in AI, cloud, and digital technology, with a workforce of over 8,500 employees across more than 30 countries. NICE is dedicated to equality, offering employment opportunities without regard to race, color, religion, national origin, or other protected categories.

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