Want to professionalize your AI skills, pivot to an AI role and increase your salary?
Master AI Engineering with the most practical and comprehensive LLM Development certifications at Towards AI Academy.

NICE

Software Engineer (AI / Chatbot)

NICE

Published 11 May 2026
Pune, India
Full Time

Share this job

Role Highlights

Languages used

HTML
JavaScript

Key skills

Prompt Engineering
Integrations
UX
Code Reviews
Gaming
Chatbot
Authentication
Browser
Security
API
TroubleShooting
Debugging
SAAS
Deployment
AI
Cloud

Tools, Libraries and Frameworks

Dialogflow
IBM

Description

The role involves working within an expert team to configure and build integrations based on specific customer requirements. Responsibilities include collaborating with customers to document business needs and providing technical education throughout the implementation process. The position requires managing configuration timelines and ensuring deployments are completed accurately and according to contract terms. Additionally, the role entails tracking billable hours and maintaining customer satisfaction to support revenue recognition. The individual will also perform troubleshooting and create necessary technical documentation for deployments.

Required Qualifications and Skills

The role requires two to four years of experience and a bachelor's degree or equivalent experience in a high-level environment. Candidates must possess proven experience as a bot developer or in a similar role involving integration and customization. Proficiency in prompt engineering, modern authentication standards, browser security, and web technologies like HTML, CSS, and JavaScript is necessary. Furthermore, the position demands strong troubleshooting skills, the ability to interpret API documentation, and the capacity to create technical design and functional requirement documentation.

Disclaimer

Disclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always be relied on for authoritative information.

About the company

NICE

Description

NICE Ltd is known for its deployment of software products utilized by over 25,000 global businesses, including 85 of the Fortune 100 corporations, to craft extraordinary customer experiences, counter financial crime, and ensure public safety. The company manages over 120 million customer interactions daily and monitors more than 3 billion financial transactions, highlighting its substantial influence and operational scale. Recognized as a market leader and an innovation powerhouse, NICE excels in AI, cloud, and digital technology, with a workforce of over 8,500 employees across more than 30 countries. NICE is dedicated to equality, offering employment opportunities without regard to race, color, religion, national origin, or other protected categories.

Share

Share this job

Related jobs

Data Analysis
QA
SME
Business Development
Pune, India
Full Time
Integrations
API
Project Management
Generative AI
Pune, India
Full Time
Customer Success
Business Development
Stakeholder Management
Business Analysis
Pune, India
Full Time