Want to professionalize your AI skills, pivot to an AI role and increase your salary?
Master AI Engineering with the most practical and comprehensive LLM Development certifications at Towards AI Academy.

NICE

Site Reliability Engineer

NICE

Published 11 May 2026
United Kingdom
Remote
Full Time

Share this job

Role Highlights

Languages used

Python
GO

Key skills

Cloud Infrastructure
IAC
System Design
Incident Management
Gaming
Operations
Reliability
Automation
Security
SRE
Containers
Scripting
AI
Site Reliability

Tools, Libraries and Frameworks

DataDog
Splunk
Bash
AWS
Azure
GCP
Kubernetes
Linux
Docker
DNS
Terraform
Ansible

Description

The role focuses on maintaining 24/7 service reliability through incident response and operational automation. The individual will lead major incident resolution and coordinate across various technical teams to ensure system stability. Responsibilities include designing monitoring strategies, reducing alert fatigue, and developing scripts to automate repetitive tasks. The position requires improving system observability and implementing self-healing mechanisms. Additionally, the role involves supporting cloud and containerized infrastructure while ensuring operational readiness for production releases.

Required Qualifications and Skills

The role requires strong Linux systems administration skills and experience in production support or incident management. Candidates must possess scripting or programming proficiency in Python, Bash, or Go. Familiarity with cloud infrastructure, specifically AWS, as well as containerization tools like Docker and Kubernetes is necessary. A solid understanding of networking fundamentals such as DNS, TCP/IP, and load balancing is also required.

Disclaimer

Disclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always be relied on for authoritative information.

About the company

NICE

Description

NICE Ltd is known for its deployment of software products utilized by over 25,000 global businesses, including 85 of the Fortune 100 corporations, to craft extraordinary customer experiences, counter financial crime, and ensure public safety. The company manages over 120 million customer interactions daily and monitors more than 3 billion financial transactions, highlighting its substantial influence and operational scale. Recognized as a market leader and an innovation powerhouse, NICE excels in AI, cloud, and digital technology, with a workforce of over 8,500 employees across more than 30 countries. NICE is dedicated to equality, offering employment opportunities without regard to race, color, religion, national origin, or other protected categories.

Share

Share this job

Related jobs

Data Analysis
QA
SME
Business Development
Pune, India
Full Time
Integrations
API
Project Management
Generative AI
Pune, India
Full Time
Customer Success
Business Development
Stakeholder Management
Business Analysis
Pune, India
Full Time