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NICE

Senior Solutions Architect - EMEA

NICE

Published 11 May 2026
United Kingdom London
Remote
Full Time

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Role Highlights

Languages used

Python
Java
JavaScript

Key skills

Conversational AI
API
Business Development
Gaming
SAAS
Cloud

Tools, Libraries and Frameworks

SDK

Description

The role involves designing, building, and implementing advanced conversational solutions for customers and partners. The individual will manage high-impact projects from the pilot phase through to full implementation. Responsibilities include providing technical insights, shaping architectural best practices, and resolving complex technical challenges. The position requires delivering technical training and workshops to empower clients. Additionally, the role entails developing precise technical documentation and collaborating with cross-functional teams to support business development and product strategy.

Required Qualifications and Skills

The role requires a minimum of five years of experience in a similar capacity within the conversational AI, SaaS, or enterprise software industries. Candidates must demonstrate mastery in Python, Java, Node.js, APIs, SDKs, and cloud-based platforms, along with proven experience using Cognigy or equivalent conversational AI platforms. Proficiency in English is mandatory, while fluency in German is considered an advantage. The position demands a strong ability to resolve complex technical challenges and communicate effectively with both technical and non-technical stakeholders.

Disclaimer

Disclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always be relied on for authoritative information.

About the company

NICE

Description

NICE Ltd is known for its deployment of software products utilized by over 25,000 global businesses, including 85 of the Fortune 100 corporations, to craft extraordinary customer experiences, counter financial crime, and ensure public safety. The company manages over 120 million customer interactions daily and monitors more than 3 billion financial transactions, highlighting its substantial influence and operational scale. Recognized as a market leader and an innovation powerhouse, NICE excels in AI, cloud, and digital technology, with a workforce of over 8,500 employees across more than 30 countries. NICE is dedicated to equality, offering employment opportunities without regard to race, color, religion, national origin, or other protected categories.

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