Found.dev
Role Highlights
Languages used
SQL
Key skills
Technical Customer
Gaming
Cloud
Deployment
Data
Operations
TroubleShooting
Search
AI
Tools, Libraries and Frameworks
Elasticsearch
Power BI
Windows Server
Azure
ITIL
Description
The role involves deploying, maintaining, and supporting cloud-based solutions for digital evidence management within the public safety sector. The individual will assist product teams with new product introductions and champion supportability through preventative actions. Key responsibilities include providing second and third-line engineering support, managing software provisioning, and performing system upgrades. The position requires defining and implementing maintenance and health monitoring procedures to ensure system stability. Additionally, the role involves diagnosing and repairing customer issues in a secure environment and participating in an out-of-hours call-out rotation.
Required Qualifications and Skills
Candidates must possess a working knowledge of Windows server and client technology, along with experience in web applications and configuration management. Excellent written and spoken English is required, as is the ability to perform methodical troubleshooting and maintain careful records. Applicants must be eligible to obtain SC clearance, which necessitates five years of residency in the UK. While no specific degree is mentioned, the role requires a high quality of work and the ability to function effectively in a secure, office-based environment.
Disclaimer
Disclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always be relied on for authoritative information.
About the company
NICE
Description
NICE Ltd is known for its deployment of software products utilized by over 25,000 global businesses, including 85 of the Fortune 100 corporations, to craft extraordinary customer experiences, counter financial crime, and ensure public safety. The company manages over 120 million customer interactions daily and monitors more than 3 billion financial transactions, highlighting its substantial influence and operational scale. Recognized as a market leader and an innovation powerhouse, NICE excels in AI, cloud, and digital technology, with a workforce of over 8,500 employees across more than 30 countries. NICE is dedicated to equality, offering employment opportunities without regard to race, color, religion, national origin, or other protected categories.
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