Found.dev
Role Highlights
Languages used
Key skills
Prompt Engineering
Information Systems
Design Patterns
Stakeholder Management
LLMs
Gaming
AI
Automation
RAG
Data
API
Cloud
Tools, Libraries and Frameworks
SalesForce
Rest
JSON
SDK
Description
The role involves building internal AI agents using large language models to automate business processes. Responsibilities include designing agent logic, defining tool usage, and creating end-to-end solution flows. The position requires partnering with stakeholders to identify automation opportunities and translating business problems into technical specifications. The individual will configure knowledge grounding and retrieval systems to ensure reliable agent behavior. Additionally, the role entails maintaining a library of prompts, design patterns, and templates to support organizational standards.
Required Qualifications and Skills
The role requires a minimum of four years of experience in technical or analytical positions such as system analyst, technical project manager, product manager, or process engineer. Candidates must possess hands-on experience with major LLM platforms and demonstrate proficiency in prompt engineering and low-code automation tools. Literacy in REST, JSON, and webhooks is necessary for configuring system integrations. A bachelor’s degree in industrial engineering, information systems, or a related field is considered a bonus qualification.
Disclaimer
Disclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always be relied on for authoritative information.
About the company
NICE
Description
NICE Ltd is known for its deployment of software products utilized by over 25,000 global businesses, including 85 of the Fortune 100 corporations, to craft extraordinary customer experiences, counter financial crime, and ensure public safety. The company manages over 120 million customer interactions daily and monitors more than 3 billion financial transactions, highlighting its substantial influence and operational scale. Recognized as a market leader and an innovation powerhouse, NICE excels in AI, cloud, and digital technology, with a workforce of over 8,500 employees across more than 30 countries. NICE is dedicated to equality, offering employment opportunities without regard to race, color, religion, national origin, or other protected categories.
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