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NICE

AI Product Owner

NICE

Published 14 May 2026
Hoboken, NJ, USA
Full Time

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Role Highlights

Languages used

Key skills

Product Management
Information Systems
Product Owner
Stakeholder Management
Business Analysis
Gaming
AI
Transformation
Operations
Automation
Cloud

Tools, Libraries and Frameworks

Description

The role involves driving end-to-end internal AI initiatives to achieve measurable productivity gains across various business functions. The individual will serve as the accountable owner for AI transformation solutions, managing the full lifecycle from opportunity framing to production rollout and adoption. Responsibilities include analyzing business processes to identify automation opportunities and redesigning workflows to incorporate AI agents. The position requires coordinating with internal delivery teams and stakeholders to translate business needs into actionable initiatives. Furthermore, the role focuses on reporting on outcomes such as hours saved, cycle-time reduction, and return on investment.

Required Qualifications and Skills

Candidates must hold a Bachelor’s degree in Industrial Engineering, Information Systems, or a related field. A minimum of five years of experience as a technical project manager or product manager is required, including at least one year of hands-on experience with AI projects. The role necessitates a solid understanding of AI agents and process automation. Additionally, the candidate must demonstrate experience leading complex, cross-functional projects and possess strong stakeholder management and communication skills.

Disclaimer

Disclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always be relied on for authoritative information.

About the company

NICE

Description

NICE Ltd is known for its deployment of software products utilized by over 25,000 global businesses, including 85 of the Fortune 100 corporations, to craft extraordinary customer experiences, counter financial crime, and ensure public safety. The company manages over 120 million customer interactions daily and monitors more than 3 billion financial transactions, highlighting its substantial influence and operational scale. Recognized as a market leader and an innovation powerhouse, NICE excels in AI, cloud, and digital technology, with a workforce of over 8,500 employees across more than 30 countries. NICE is dedicated to equality, offering employment opportunities without regard to race, color, religion, national origin, or other protected categories.

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