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NICE

AI Analyst

NICE

Published 14 May 2026
Pune, India
Full Time

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Role Highlights

Languages used

Key skills

Information Systems
Program Management
Release Management
IT Security
Gaming
AI
Transformation
KPI
Data
Operations
Cloud

Tools, Libraries and Frameworks

Jira

Description

The AI Analyst establishes governance frameworks and defines standards for the responsible use of AI tools across the organization. This role manages the end-to-end provisioning, support, and lifecycle of approved AI solutions while ensuring compliance with internal policies. The individual drives enterprise-wide adoption by monitoring usage trends, tracking performance metrics, and analyzing data to optimize costs. Additionally, the position involves leading training programs and creating learning paths to enable employees to utilize AI capabilities effectively. The role requires coordinating across various business units to ensure consistent processes and high-quality service delivery.

Required Qualifications and Skills

Candidates must possess a Bachelor’s degree in Industrial Engineering, Information Systems, or a related field. A minimum of three years of experience in Program Management, Operations, or IT Governance within large organizations is required. Applicants should demonstrate strong analytical, communication, and organizational skills. Proficiency in service management tools like ServiceNow and release management tools such as Jira is necessary, along with familiarity with AI tools including MS Copilot, Teams, ChatGPT, and Claude.

Disclaimer

Disclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always be relied on for authoritative information.

About the company

NICE

Description

NICE Ltd is known for its deployment of software products utilized by over 25,000 global businesses, including 85 of the Fortune 100 corporations, to craft extraordinary customer experiences, counter financial crime, and ensure public safety. The company manages over 120 million customer interactions daily and monitors more than 3 billion financial transactions, highlighting its substantial influence and operational scale. Recognized as a market leader and an innovation powerhouse, NICE excels in AI, cloud, and digital technology, with a workforce of over 8,500 employees across more than 30 countries. NICE is dedicated to equality, offering employment opportunities without regard to race, color, religion, national origin, or other protected categories.

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