MicroStrategy Cloud Support Engineer \\\| SmartRecruiters Google Chrome Microsoft Edge Apple Safari Mozilla Firefox . Cloud Support Engineer Full-time Company Description Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trendswe set them and drive change. As a market leader in enterprise analytics and AI software, we've pioneered the BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate. We are now also at the forefront of AI disruption, providing data via our enterprise semantic layer to AI agents, tools, and platforms. But that's not all. Strategy is also leading a groundbreaking shift in digital assets, adopting bitcoin as our primary treasury reserve asset in 2020. Since then, we have issued innovative bitcoin-backed securities and have been the leader in bitcoin treasury companies. This visionary move has helped us build a fortress balance sheet, and is solidifying our position as a forward-thinking, innovative force in the market. Our people are the core of our success. At Strategy, you'll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence. Our corporate valuesbold, agile, engaged, impactful, and unitedare the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employee's contributions are recognized and valued. Join us and be part of an organization that lives and breathes innovation every day. At Strategy, you're not just another employee, you're a crucial part of a mission to push the boundaries of analytics and redefine financial investment. Job Description Cloud Support Engineer The Role: The Cloud Support Engineer will be responsible for providing support to customers for Cloud environments and applications. Your Focus: Day to day management of the Strategy Cloud infrastructure including scheduled and emergency maintenance activities as well as scheduled on-call coverage. Implementation of Customer change requests in compliance with the Change Control regime. Incident response including troubleshooting of the infrastructure related issues and collaboration with Technology teams on troubleshooting of platform related issues. Strategy Platform administration and troubleshooting. Maintaining high quality documentation for all related tasks. Qualifications: Technical education or experience in IT roles strongly preferred. AWS, Azure, Linux, GCP and containers (Kubernetes) experience strongly preferred. Practical experience managing critical customer issues is a plus. Must possess an enthusiastic personality and foster a positive work environment. Strong written and verbal communication skills in English is a must. Fluency in German is a plus. Well-organized with effective time management skills. Team player - always willing to give support to others and ask for help if needed. Ability to work independently. Attention to detail. Additional Information: Available to work from the Warsaw office at least 3 days a week. The annual gross salary ranges from PLN 140k-160k gross The recruitment process includes online assessment as a first step (logic) - please check also your SPAM folder I'm interested I'm interestedPrivacy NoticeCookies Settings I'm interested Refer a friend Posted by Monika Ratajkiewicz share this job Share on LinkedIn Share on Facebook Share on Twitter Share via email Share on Xing Share on WeChat Share to WeChat × Copy the link and open WeChat to share. Copy to clipboard Open WeChat Share to WeChat × Use Scan QR Code in WeChat and click ··· to share. Cloud Support Engineer Warsaw, Poland Full-time I'm interested I'm interested

Technical education or experience in IT roles is strongly preferred for this position. Experience with AWS, Azure, Linux, GCP, and Kubernetes is also highly preferred. Practical experience managing critical customer issues is considered a plus. The candidate must possess strong written and verbal communication skills in English, with fluency in German being an advantage. The role requires well-organized individuals with effective time management skills, who are team players and can work independently with attention to detail.