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Microsoft Corporation

Senior Service Engineering Manager

Microsoft Corporation

Published 11 Apr 2026
Hyderabad, India
Remote
Full Time

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Role Highlights

Languages used

Python
C#
JavaScript
HTML

Key skills

Data Science
Data Analysis
Computer Science
Electrical Engineering
Information Technology
Technical Leadership
Mechanical Engineering
Incident Management
Aerospace Engineering
Trust & Safety
Automation
Operations
Search
AI
Modelling
Reliability
Security
Scripting
SDLC
Agile
Cloud

Tools, Libraries and Frameworks

MS Office
Azure
ADS

Description

The Service Engineering Manager leads a team of engineers focused on providing technical support for the Microsoft Advertising business. This role involves developing automation strategies to improve operational efficiency and service reliability across advertising platforms. The manager builds cross-group relationships with sales and service teams to solve complex technical problems and ensure high-quality execution. Additionally, the position works with engineering teams to define requirements for next-generation advertising technologies. The role requires driving continuous improvement based on stakeholder feedback and ensuring the voice of the customer is integrated into platform development.

Required Qualifications and Skills

Candidates must hold a Bachelor’s degree in a technical field such as Computer Science, Data Science, or Engineering, or possess equivalent experience. The role requires at least eight years of technical experience in software, network, or service engineering. Applicants must have a minimum of three years of people management or leadership experience, along with three years of experience in programming languages like Python, C#, or JavaScript. Additionally, three years of experience in customer service and operational excellence is required.

Disclaimer

Disclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always be relied on for authoritative information.

About the company

Microsoft Corporation

Size

244885

HQ

Redmond, US

Description

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesnt just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.

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