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Microsoft Corporation

Principal Product Manager

Microsoft Corporation

Published 08 May 2026
Redmond, WA, USA
140K - 304K USD Annual
Full Time

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Role Highlights

Languages used

C++
C#
Java
JavaScript
HTML

Key skills

Computer Science
Product Management
SAAS
Program Management
Technical Engineer
AI
Cloud
Reliability

Tools, Libraries and Frameworks

Dynamics 365
Azure
Rest

Description

The role involves owning the multi-year strategy, vision, and roadmap for AI-led voice capabilities within the Dynamics 365 Contact Center. The individual will lead end-to-end product execution across cloud telephony, IVR, real-time voice AI, and post-call analytics. This position requires collaborating with engineering and design partners to ensure enterprise-grade reliability and scale. The role also entails engaging with strategic customers, partners, and analysts to translate insights into product improvements. Additionally, the individual will drive go-to-market readiness and mentor other product managers to maintain high standards of product craft.

Required Qualifications and Skills

Candidates are required to hold a Bachelor's degree in Computer Science or a related technical field, or possess equivalent experience. A minimum of 6 years of technical engineering experience with specific programming languages is necessary. Preferred qualifications include 8 to 12 years of experience in product, service, or program management. Additionally, candidates should have 4 to 6 years of experience in contact center or CCaaS product management, specifically in driving product metrics, market launches, and competitive differentiation.

Disclaimer

Disclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always be relied on for authoritative information.

About the company

Microsoft Corporation

Size

244885

HQ

Redmond, US

Description

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesnt just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting in differences. Because impact matters. Microsoft operates in 190 countries and is made up of approximately 228,000 passionate employees worldwide.

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