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Mastercard

Director, AI & Data Strategy - Technical Product Management / Solution Architect for Responsible AI

Mastercard

Published 27 Mar 2026
Singapore
Full Time

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Role Highlights

Languages used

Python
SQL

Key skills

Data Science
Computer Science
API
Product Management
Data Structures
Product Owner
Software Architect
Information Security
Solution Architect
Technical Product Manager
AI
Architecture
Infrastructure
Cloud
Operations
Deployment
LLMs
Embedded
Mathematics
Statistics
Testing
Machine Learning

Tools, Libraries and Frameworks

Azure
DataBricks
SageMaker

Description

\\\\Our Purpose\\\\ \Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, were helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.\\ \\\\Title and Summary\\\\ Director, AI & Data Strategy - Technical Product Management / Solution Architect for Responsible AI \\[Overview\\] As a Director Level Technical Product Manager for Responsible AI (RAI) within the AI Governance team, you will own the technical product direction for RAI tooling while also providing solution architecture leadership to ensure Responsible AI expectations translate into deployable, scalable implementations across diverse environments. You will collaborate with global teams to develop and maintain RAI and data science tools, define and manage technical requirements, and ensure RAI initiatives stay on track and deliver expected value. In parallel, you will engage with government agencies, regulators, and thirdparty vendors to shape endtoend architectures that embed accountability, documentation, oversight, and operational readiness by design. \\[Role\\] This role combines technical product management and solutionshaping architecture for Responsible AI. As the technical product owner, you translate Responsible AI tooling needs into clear requirements, roadmaps, and adoptionready releasesbalancing usability, scalability, and governance defensibility. As the solution architect, you work early with internal and external stakeholders to understand infrastructure constraints (onprem, cloud, sovereign, hybrid) and define practical endtoend AI solution architectures that can operate within regulatory and operational realities. You lead through influencealigning business, engineering, legal, compliance, governance, and operations stakeholders, driving decisions in ambiguous environments, and pivoting when initiatives drift off course. \\[Key Responsibilities\\] Technical Product Management (RAI Tooling) Collaborate with global teams to develop and maintain Responsible AI and data science tools. Define and manage technical requirements (epics, acceptance criteria, dependencies) to meet RAI tooling needs. Translate data science concepts into business language for nontechnical audiences and explain constraints/priorities clearly to highly technical teams. Track outcomes and detect drift: assess whether RAI initiatives are delivering expected value; pivot by redefining scope, changing approach, or halting/redirecting when necessary. Solution Architecture (RAI-by-design Implementation) Engage directly with government agencies, regulators, and thirdparty vendors to understand infrastructure, deployment constraints, security models, and operating environments. Translate infrastructure realities into practical endtoend AI solution architectures suited to the proposed use case and jurisdiction. Define endtoend AI systems (data, models/LLMs, orchestration, APIs, monitoring) with accountability, human oversight, documentation, and operational readiness embedded by design. Define and promote reusable reference architectures, patterns, and playbooks that accelerate delivery and reduce friction across teams and partners. Partner with governance, privacy, and security teams to ensure solutions are approvalready, with clear evidence and traceability aligned to Responsible AI expectations. Provide architectural guidance, design intent, and decision rationale to delivery teams responsible for implementation and evidence generation. Stakeholder Alignment & Decision Leadership Align diverse stakeholders (business, engineering, legal, compliance, governance, operations) and drive decisions in unclear or conflicting environments. Advise teams on tradeoffs (risk, scalability, explainability, operational burden) to ensure solutions are pragmatic and regionally scalable. Act as a trusted advisor to senior stakeholders, bridging policy, technology, and delivery conversations. \\[All About You\\] Must have Strong academic background in Computer Science, Data Science, Technology, Mathematics, Statistics (or equivalent experience). Experience building, testing, gaining approvals, and deploying data science projects; experience with postdeployment model lifecycle management. Strong experience delivering complex AI/data/platform solutions in realworld production environments, with the ability to translate ambiguous problems into wellscoped initiatives. Demonstrated ability to work directly with external stakeholders (government agencies, regulators, vendors, systems integrators) across heterogeneous infrastructure setups. Ability to drive decisions and outcomes without authority, resolve conflicts between stakeholder groups, and communicate clearly to both technical and nontechnical audiences. Technical skills Proficiency in Python, SQL, and ML platforms (e.g., Azure ML, Databricks, SageMaker); familiarity with ML frameworks, libraries, data structures, and software architecture. Long term work eligibility for Singapore Power Platform experience is a plus. Preferred Experience supporting or shaping Responsible AI / AI governance or risksensitive AI initiatives; familiarity with GenAI / LLM architectures in regulated or publicsector contexts. Experience contributing to centres of excellence or regional capabilitybuilding initiatives. \\[Success Measures\\] RAI tools and technical capabilities shipped as adoptionready releases that meet governance needs and support consistent execution. A pipeline of wellscoped Responsible AI initiatives that expand AI COE impact and adoption across the region. Successful adoption of architected AI solutions across varied government/vendor infrastructure environments. Reuse of Responsible AI architectural patterns and playbooks across engagements and jurisdictions. \\\\Corporate Security Responsibility\\\\ All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: \\+ Abide by Mastercards security policies and practices; \\+ Ensure the confidentiality and integrity of the information being accessed; \\+ Report any suspected information security violation or breach, and \\+ Complete all periodic mandatory security trainings in accordance with Mastercards guidelines.

Required Qualifications and Skills

The role requires a strong academic background in Computer Science, Data Science, Technology, Mathematics, or Statistics, or equivalent experience. Experience is needed in building, testing, gaining approvals, and deploying data science projects, along with post-deployment model lifecycle management. A strong background in delivering complex AI/data/platform solutions in production environments is essential, with the ability to translate ambiguous problems into well-scoped initiatives. Demonstrated ability to work directly with external stakeholders across heterogeneous infrastructure setups is also required. The candidate must be able to drive decisions and outcomes without authority, resolve conflicts, and communicate clearly to both technical and nontechnical audiences.

Disclaimer

Disclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always be relied on for authoritative information.

About the company

Mastercard

Size

38185

HQ

Purchase, US

Description

MasterCard is framed as a technology company in the global payments business, emphasizing its role in connecting various stakeholders worldwide and enabling the use of secure and convenient electronic forms of payment. It describes its mission as working to connect and power an inclusive digital economy that benefits everyone everywhere by ensuring transactions are safe, simple, smart, and accessible. The company culture is driven by a decency quotient (DQ), cultivating an inclusive environment that values individual strengths, views, and experiences. It leverages secure data, networks, partnerships, and a passion for innovation to support various entities, including individuals, financial institutions, governments, and businesses, in realizing their potential.

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