Found.dev
Role Highlights
Languages used
Key skills
Integrations
Project Management
Problem Solving
Customer Success
Critical Thinking
Strategic Thinking
AI
Sustainability
Operations
Embedded
Deployment
Optimization
KPI
Data
Tools, Libraries and Frameworks
Description
The role involves managing the post-sale onboarding process for customers adopting new AI products. The specialist guides clients through setup, activation, and the optimization of their experience to ensure successful product adoption. Additionally, the position serves as an operational leader by managing special projects and coordinating cross-functional efforts across various departments. The individual is responsible for establishing scalable processes, reporting frameworks, and feedback mechanisms to improve operational performance. Finally, the role requires collaborating with internal teams to relay customer insights and influence future product roadmaps.
Required Qualifications and Skills
The role requires a minimum of 10 years of experience within a technology environment and a bachelor’s degree in a relevant field. Candidates must possess a proven track record in growing revenue streams and hands-on experience in customer-facing roles such as customer success, pre-sales, or technical consulting. Proficiency in English and the ability to lead operational and engagement initiatives are essential. The position demands strong program management capabilities and the ability to navigate complex stakeholder environments.
Disclaimer
Disclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always be relied on for authoritative information.
About the company
IFS
Description
IFS develops and delivers enterprise software for companies around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. Within our single platform, our industry specific products are innately connected to a single data model and use embedded digital innovation so that our customers can be their best when it really matters to their customers at the Moment of Service. The industry expertise of our people and of our growing ecosystem, together with a commitment to deliver value at every single step, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 6,000+ employees every day live our values of agility, trustworthiness and collaboration in how we support our 6,500+ customers. Learn more about how our enterprise software solutions can help your business today at ifs.com. Follow us on Twitter: @ifs Facebook: www.facebook.com/ifsdotcom Instagram: www.instagram.com/ifsdotcom Visit the IFS Blog on technology, innovation and creativity: https://blog.ifs.com/
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