The role involves managing core business platforms by modernizing the existing technology stack through the integration of practical automation solutions. The individual will act as a software architect and lead engineer to transform business challenges into secure, reliable software implementations. Responsibilities include designing integration layers between external providers and internal data while ensuring strict adherence to security and data privacy standards. The position requires hands-on backend development, the implementation of retrieval augmented generation pipelines, and the establishment of automated testing frameworks. Additionally, the role entails partnering with internal stakeholders to identify automation opportunities and translating those needs into technical specifications.

The role requires at least eight years of software development experience with proficiency in Python and REST API design. Candidates must possess a minimum of two years of experience building applications or agents powered by large language models. Practical knowledge of vector databases, data pipeline construction, and cloud infrastructure deployment on major platforms is necessary. Furthermore, the position requires proven experience integrating custom applications with enterprise SaaS platforms such as Salesforce, NetSuite, or Zendesk.