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DocPlanner

Backend Engineer - AI Integration

DocPlanner

Published 10 Feb 2026
Bologna, Italy
Full Time

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Role Highlights

Languages used

SQL

Key skills

Conversational AI
Integrations
API
Product Management
CICD
Cloud Infrastructure
Automated Testing
Unit Testing
System Integration
CRM
Operations
Backend
Architecture
LLMs
Streaming
Logging
Research
OOP
Asynchronous
Database
NOSQL
E2E
Chatbot
Machine Learning

Tools, Libraries and Frameworks

Hubs
OpenAI
Docker
AWS
GCP
Azure
Langchain

Description

Docplanner Backend Engineer - AI Integration \\\| SmartRecruiters Google Chrome Microsoft Edge Apple Safari Mozilla Firefox . Backend Engineer - AI Integration Full-time Company Description We transform healthcare experiences through intelligent digital solutions. Tuotempo is the trusted patient engagement platform powering some of Europe and Latin America's leading healthcare institutions. Our innovative CRM system liberates medical professionals from administrative burdens so they can focus on their true passion: delivering exceptional patient care. Our cloud-based platform seamlessly orchestrates the entire patient journeyfrom initial appointment booking through omnichannel appointment management and extending to comprehensive follow-up care. The result? Streamlined operations for providers and a frictionless experience for patients. Discover how we're reshaping healthcare delivery at tuotempo.com Embrace flexibility with our remote-first culture: Work entirely remotely from Italy or Spain, or collaborate in-person at our vibrant hubs in Bologna or Barcelonawe believe in empowering you to work where you thrive! Job Description We are seeking a talented Backend Engineer to help us architect and build the next iteration of our AI-powered products. You will drive the innovation of our AI integration and build modern, scalable, real-time architecture, unlocking new capabilities and performances, starting from our conversational AI products. Youll collaborate closely with AI engineers, product managers, and the broader engineering team. Responsibilities Architect, develop, and maintain scalable, robust backend services, starting from our voice and chat AI applications. Experiment with new technologies to achieve real-time and seamless integrations, implementing POCs to try the latest trends in AI environment, partnering with AI/LLM engineers. Integrate 3rd party API integration such as Twilio (voice), WhatsApp, ElevenLabs, OpenAI and others. Implement real-time communication features (websockets, streaming), conversation architectures, and advanced voice capabilities. Design, build, maintain, and improve multi-agent orchestration frameworks for AI-powered conversations. Collaborate on CI/CD pipelines, ensure robust monitoring, logging, and operational support. Write clear documentation and support knowledge transfer within the team. What to Expect in Your Journey With Us Your First Week: Set up your development environment Participate in onboarding sessions Start exploring our product and familiarize yourself with the team Your First Month: Gain familiarity with our workflows and processes Tackle and resolve support tickets Develop, test, and deploy your first feature to production Monitor the features performance and impact After Three Months: Achieve deep understanding of our AI system integration Deliver three to five new features to production Identify opportunities for product improvements and have some of your proposals scheduled for upcoming development cycles After Six Months: Collaborate closely with our AI/LLM engineering team Research and assess integration of new frameworks and ideas into our architecture Build and present proof of concepts (POCs) to demonstrate the potential impact of adopting this new technology Qualifications Must-have: 3+ years of experience in OOP Backend Engineering Proven skills in building real-time APIs (websockets, streaming, etc.) and familiarity with async programming Hands-on experience integrating LLMs (preferablyOpenAI), knowledge of MCP and exposure to multi-agent architectures Experience integrating with third party communications APIs. Previous experience with Twilio and/or Whatsapp is highly desirable Experience with database technologies (SQL and NoSQL), caching techniques and performance tuning Experience with automated testing tools at various levels (unit testing, integration testing, e2e testing) Strong communication and collaboration skills Nice-to-have: Experience working with containerization (Docker) and cloud infrastructure (AWS, GCP, or Azure). Experience with conversational AI frameworks (chatbot, voice assistant) and with AI/ML frameworks (LangChain, LangGraph) Experience integrating with 3rd party communications APIs. Previous experience with Twilio and/or Whatsapp is highly desirable. Previous work migrating legacy systems to modern stacks. Experience with real-time speech processing, TTS/STT, and telephony systems and PBXs (Asterisk, FreePBX, etc.) Additional Information What we offer: We value a healthy work-life balance and long-term growth. Benefits vary by location, but heres what you can expect: Shared benefits 100% remote work, with the option to join our offices in Bologna or Barcelona One extra day off for your birthday Access to iFeel our mental wellbeing platform Italy-specific 8/day meal vouchers lunch is covered if you're in the Bologna office Private health coverage via Metasalute Spain-specific Comprehensive private health insurance with Adeslas Flexoh flexible compensation platform Wellhub gym & wellness network membership Language courses How does the recruitment process work? 1\. Online test online async exercise to get a first sense of your tech skills. 2\. HR interview a friendly chat to get to know you, your motivations, and tell you more about Tuotempo, our culture, and the team. 3\. Technical interview with our Tech Managers, including practical exercises to evaluate your approach and problem-solving skills as a developer. 4\. Final interview a broader conversation to align on expectations and future growth. If its a match, well move forward with the offer! I'm interested I'm interestedCookies Settings I'm interested Refer a friend share this job Share on LinkedIn Share on Facebook Share on Twitter Share via email Share on Xing Share on WeChat Other jobs at TuoTempo Backend Developer (Full Remote)) Turin, Italy Backend Developer (Full Remote)) Rome, Italy Backend Developer (Full Remote)) Milan, Italy Show all jobs Share to WeChat × Copy the link and open WeChat to share. Copy to clipboard Open WeChat Share to WeChat × Use Scan QR Code in WeChat and click ··· to share. Backend Engineer - AI Integration Bologna, Metropolitan City of Bologna, Italy Full-time I'm interested I'm interested

Required Qualifications and Skills

The role requires at least three years of experience in OOP Backend Engineering. Candidates must possess proven skills in building real-time APIs, including websockets and streaming, and be familiar with asynchronous programming. Hands-on experience integrating LLMs, specifically OpenAI, knowledge of MCP, and exposure to multi-agent architectures are necessary. Experience integrating with third-party communications APIs is also required, with previous experience with Twilio and/or WhatsApp being highly desirable. Proficiency with database technologies (SQL and NoSQL), caching techniques, performance tuning, and automated testing tools at various levels is essential. Strong communication and collaboration skills are also a necessity.

Disclaimer

Disclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always be relied on for authoritative information.

About the company

DocPlanner

Size

2724

HQ

Warszawa, PL

Public/Private

Privately Held

Description

With a global mission to “make the healthcare experience more human”, Docplanner creates digital apps and software solutions for doctors, clinics, hospitals and patients to enable the healthcare ecosystem and the patient journey to work together more seamlessly. With free doctor reviews and instant online appointment booking for patients through its online marketplaces, Docplanner has a network of almost 2 million healthcare professionals, serves over 130,000 customers globally and operates in 13 countries. Doctors and clinics count on Docplanner to facilitate scheduling, booking, communication and payments for millions of patients a month. Through its innovative and user-friendly software, doctors and clinics can optimize patient flows, reduce costly no-shows and completely digitize their practices - all resulting in valuable time savings that can instead be used to improve patient outcomes and experiences. Via its TuoTempo brand, the company offers a more sophisticated suite of optimisation products for large healthcare institutions. Docplanner was founded in 2012 in Poland and now boasts a team of more than 2,400 based across offices in Warsaw, Barcelona, Istanbul, Rome, Mexico City, Munich, Curitiba and Bologna. It is backed by leading venture capital funds, including Point Nine Capital, Goldman Sachs Private Capital and One Peak Partners, raising a total of approximately €300 million to date.

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