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DocPlanner

Analista de Suporte em Implementação (DataQuality) - JR

DocPlanner

Published 09 Apr 2026
Curitiba, Brazil
Temporary

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Role Highlights

Languages used

Key skills

SAAS
Customer Success
CRM

Tools, Libraries and Frameworks

IOS
IOS SDK
Android
SalesForce

Description

The role involves managing the implementation process for enterprise and large accounts, spanning from the initial closing phase to onboarding. Responsibilities include ensuring the accuracy of documentation and data throughout the transition. The individual acts as a primary liaison between the sales and customer success departments. Additionally, the position requires the organization and validation of data while managing a portfolio of clients. The role demands the ability to prioritize tasks effectively within a high-volume environment to maintain service quality.

Required Qualifications and Skills

Candidates must possess a completed higher education degree or be currently enrolled in one. Previous experience in data, operations, or customer service is required. Proficiency in CRM tools such as Hubspot or SalesForce, as well as Excel and Google Sheets, is necessary. Furthermore, the role requires strong communication and organizational skills, along with an openness to feedback and continuous learning.

Disclaimer

Disclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always be relied on for authoritative information.

About the company

DocPlanner

Size

2724

HQ

Warszawa, PL

Public/Private

Privately Held

Description

With a global mission to “make the healthcare experience more human”, Docplanner creates digital apps and software solutions for doctors, clinics, hospitals and patients to enable the healthcare ecosystem and the patient journey to work together more seamlessly. With free doctor reviews and instant online appointment booking for patients through its online marketplaces, Docplanner has a network of almost 2 million healthcare professionals, serves over 130,000 customers globally and operates in 13 countries. Doctors and clinics count on Docplanner to facilitate scheduling, booking, communication and payments for millions of patients a month. Through its innovative and user-friendly software, doctors and clinics can optimize patient flows, reduce costly no-shows and completely digitize their practices - all resulting in valuable time savings that can instead be used to improve patient outcomes and experiences. Via its TuoTempo brand, the company offers a more sophisticated suite of optimisation products for large healthcare institutions. Docplanner was founded in 2012 in Poland and now boasts a team of more than 2,400 based across offices in Warsaw, Barcelona, Istanbul, Rome, Mexico City, Munich, Curitiba and Bologna. It is backed by leading venture capital funds, including Point Nine Capital, Goldman Sachs Private Capital and One Peak Partners, raising a total of approximately €300 million to date.

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