The individual in this role will shape automation infrastructure to maintain efficient IT operations at scale. Responsibilities include owning the development and optimization of scripts, CI/CD pipelines, and workflows to improve system reliability. The role involves designing and deploying serverless functions to enhance application performance and scalability. Collaboration with development teams and service management professionals is required to integrate solutions and manage complex processes. Additionally, the position entails monitoring and troubleshooting automation scripts while documenting processes for knowledge sharing.

Candidates must possess at least five years of experience in PowerShell scripting, version control platforms like GitHub, and designing CI/CD pipelines within an enterprise environment. Practical experience with ServiceNow workflow automation and platform integration is required. Proficiency in Python and SQL is necessary for scripting and data management tasks. Additionally, candidates must demonstrate experience with serverless functions and cloud-based automation tools, alongside strong English communication skills.