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Bosch Group

Bachelor Thesis Automated Creation of Knowledge Articles & Video Tutorials from Support Tickets using AI in Mobile Hydraulics

Bosch Group

Published 24 Apr 2026
Schwieberdingen, Germany
Full Time

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Role Highlights

Languages used

Python

Key skills

AI
Machine Learning
Data Science
NLP
Computer Science
API
Social Media
Automation
Informatics

Tools, Libraries and Frameworks

Rest
Jira

Description

The student will design and analyze the automated extraction and processing of knowledge from support tickets. They will develop a dynamic knowledge template capable of supporting both text and video content. A functional prototype will be created to demonstrate the entire process from initial data extraction to template population. Additionally, the role involves investigating the feasibility of integrating platforms for automated video tutorial generation. The final output will be a bachelor's thesis documenting the methodology, results, and the developed concept.

Required Qualifications and Skills

Candidates must be currently enrolled in a bachelor's degree program in Computer Science, Business Informatics, Software Engineering, Data Science, or a comparable field. Applicants are required to have practical experience with Python and familiarity with REST APIs. A basic understanding of Artificial Intelligence, Machine Learning, and Natural Language Processing is necessary. Furthermore, candidates must be fluent in both German and English and possess the ability to work independently in an office environment.

Disclaimer

Disclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always be relied on for authoritative information.

About the company

Bosch Group

Size

161557

HQ

Gerlingen-Schillerh, DE

Public/Private

Privately Held

Description

The Bosch Group is a leading global supplier of technology and services. It employs roughly 429,000 associates worldwide (as of December 31, 2023). The company generated sales of 91.6 billion euros in 2023. Its operations are divided into four business sectors: Mobility, Industrial Technology, Consumer Goods, and Energy and Building Technology. With its business activities, the company aims to use technology to help shape universal trends such as automation, electrification, digitalization, connectivity, and an orientation to sustainability. In this context, Bosch’s broad diversification across regions and industries strengthens its innovativeness and robustness. Bosch uses its proven expertise in sensor technology, software, and services to offer customers cross-domain solutions from a single source. It also applies its expertise in connectivity and artificial intelligence in order to develop and manufacture user-friendly, sustainable products. With technology that is “Invented for life,” Bosch wants to help improve quality of life and conserve natural resources. The Bosch Group comprises Robert Bosch GmbH and its roughly 470 subsidiary and regional companies in over 60 countries. Including sales and service partners, Bosch’s global manufacturing, engineering, and sales network covers nearly every country in the world. Bosch’s innovative strength is key to the company’s further development. At 136 locations across the globe, Bosch employs some 90,000 associates in research and development, of which nearly 48,000 are software engineers. Instagram: https://www.instagram.com/boschglobal/ Facebook: https://www.facebook.com/BoschGlobal Twitter: https://www.twitter.com/BoschGlobal Glassdoor: https://bit.ly/3raTZnH Imprint: www.bosch.com/corporate-information Privacy statement: www.bosch.com/data-protection-notice

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