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Axon

Senior NOC Engineer, Axon 911

Axon

Published 13 May 2026
New York, NY, USA
95K - 105K USD Annual
Full Time

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Role Highlights

Languages used

Swift
SQL

Key skills

Integrations
Customer Success
Technical Leadership
Change Management
Incident Management
Strategic Planning
Cloud
Infrastructure
AI
TroubleShooting
SAAS
Reliability
KPI
Scripting
Testing
QA
Security

Tools, Libraries and Frameworks

DataDog
Grafana

Description

The role involves managing a team of engineers while overseeing the stability and performance of infrastructure within a production environment. Responsibilities include resolving complex technical issues, leading incident management, and coordinating multi-level support. The individual will define and enforce policies related to configuration and change management to ensure network integrity. Additionally, the position requires facilitating cross-departmental collaboration and engaging with customers to promote transparency. Talent development and recruitment for the engineering team are also key components of the role.

Required Qualifications and Skills

The role requires a minimum of three years of experience as a NOC Engineer in a SaaS company and at least two years of experience as a NOC Manager. Candidates must demonstrate hands-on expertise in monitoring technologies and troubleshooting within production environments. Proficiency in cloud services, VoIP, SQL databases, and scripting languages is necessary. The position also requires the ability to design advanced monitoring systems and manage technical documentation. No specific degree or professional certification is explicitly mentioned as a requirement.

Disclaimer

Disclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always be relied on for authoritative information.

About the company

Axon

Size

3395

Website

axon.com

Founded

HQ

Scottsdale, US

Public/Private

Public Company

Description

The Axon Story Our story began in September of 1993 when TASER International was founded by CEO Rick Smith with his brother Tom Smith. They consulted with Jack Cover, former NASA scientist and inventor of the original TASER® conduct- ed energy weapons of the 1970s. Rick Smith was inspired to found the company after losing two high school football teammates who were shot and killed in a road rage incident. This experience led him to seek new technol- ogies that would enable people to protect themselves without deploying lethal force in hopes of creating a bullet-less world. Today, Axon represents the entire network of devices, applications and people that is revolutionizing public safety around the world. Our mission is to protect life. Were building the worlds largest and most trusted suite of public safety solutions. If you are seeking a career with purpose, we invite you to join us. Learn more at: axon.com/careers This is Our Moonshot Gun-related deaths between police and the public have risen steadily for at least the past six years. In 2021 in the U.S., 1,118 people 1,054 civilians and 64 officers lost their lives in gun-related incidents between police and the public, according to leading data sources. In response, Axon is rallying partners around a moonshot goal to cut gun-related deaths between police and the public by 50% in 10 years.

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