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American Express

Senior Associate-Digital Product Management

American Express

Published 24 Mar 2026
Sunrise, FL, USA
89K - 150K USD Annual
Onsite

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Role Highlights

Languages used

Key skills

Machine Learning
Big Data
Product Management
Product Development
Problem Solving
Data Management
Product Owner
Product Analyst
Operations
Security
Database
Prioritization
Agile
Kanban
Browser

Tools, Libraries and Frameworks

Jira

Description

\\\\Description\\\\ At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to gain experience new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security. \\\\Role Description:\\\\ This position sits within Customer 360, Enterprise Data Management & Products (EDPM). The team is focused on enabling the best customer experience everyday through a differentiated set of products and services. A key part to accomplishing this vision, is knowing your customers (individuals or businesses) and having a holistic understanding of that customer. Customer 360 is an AXP-wide capability that provides a global enterprise view of entities (that have or had an American Express relationship with at least one product or service globally), comprehensive insights, and linkages for consumer, merchant, and commercial. This will fundamentally reshape our ecosystem and the way we engage with our customers by leveraging Amex internal/external data assets, world-class machine learning algorithms and Big Data environment. An ideal candidate will be interested in product management, channel delivery, data insights and analytics and emerging database technologies. The candidate should be a quick-learner, curious problem solver and adept to work in a fast-paced environment. \\\\Primary Responsibilities:\\\\ \\+ Possess excellent organizational skills including attention to detail, handling and prioritization multiple priorities, managing tight timelines \\+ Strong work ethic with a global mindset \\+ Represent the team in development processes to gather new requirements, understand dependencies and impact, clarify the team capacity and timelines, and provide project status updates. \\+ Ability to work independently and within a team; good communication skills with a can do attitude toward creative problem solving \\+ Participate in Agile product development activities (Lean, SAFe, Kanban) including writing and refining features and user stories, documenting customer and technical flows, and validating software functionality. \\+ Maintain a record of roadmap and execution strategies with the team by understanding the dependency, timeline, and prioritization and working & communicating closely with stakeholders. \\+ Support delivery of key projects/product capability development efforts from ideation to launch and maintenance. \\+ Assist in defining, measuring and reporting on metrics related to product launch, process efficiency and performance. \\+ Be a passionate advocate for customers enabling our other product teams to meet their needs more readily \\\\Qualifications:\\\\ \\+ Excellent communication skills, and a knack for data driven storytelling \\+ Prior experience as a product analyst or product owner in digital data field with Agile/SAFe experience is a plus \\+ 3 years professional experience in product management is required. \\+ An analytical thinker that is able to focus on leveraging data to make informed decisions. \\+ Able to translate complex information into easy-to-understand concepts \\+ Experience with agile product development methodologies and tools (JIRA, Rally, LPM, etc.) a plus. \\+ Creative thinker able to re-envision existing processes to support new product development and product improvements. \\+ Excellent communicator, comfortable working with multiple stakeholders. \\\\Qualifications\\\\ Salary Range: $89,250.00 to $150,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, well consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: \\+ Competitive base salaries \\+ Bonus incentives \\+ 6% Company Match on retirement savings plan \\+ Free financial coaching and financial well-being support \\+ Comprehensive medical, dental, vision, life insurance, and disability benefits \\+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need \\+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy \\+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) \\+ Free and confidential counseling support through our Healthy Minds program \\+ Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the Know Your Rights poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. \\\\Job:\\\\ Product \\\\Primary Location:\\\\ US-Florida-Sunrise \\\\Other Locations:\\\\ US-New York-New York \\\\Schedule\\\\ Full-time \\\\Req ID:\\\\ 26004933

Required Qualifications and Skills

The role requires 3 years of professional experience in product management. Candidates must be analytical thinkers able to leverage data for informed decisions and translate complex information into understandable concepts. Excellent communication skills and a knack for data-driven storytelling are necessary. Experience with agile product development methodologies and tools such as JIRA, Rally, or LPM is a plus. A creative mindset for re-envisioning processes to support new product development is also beneficial.

Disclaimer

Disclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always be relied on for authoritative information.

About the company

American Express

Size

78738

HQ

New York, US

Description

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether were supporting our customers financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed from helping evacuate travelers during World Wars, to ensuring the safety of our customers funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and lets lead the way together. Learn more about us at: https://www.americanexpress.com/careers https://www.americanexpress.com/ https://www.facebook.com/AmericanExpressUS https://www.instagram.com/americanexpress/ https://twitter.com/americanexpress https://www.youtube.com/user/AmericanExpress See our community guidelines at: https://www.americanexpress.com/en-us/company/community-guidelines/ If you have a customer service issue or question, please visit www.americanexpress.com/contactus

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