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American Express

Associate-Digital Product Management

American Express

Published 06 Mar 2026
Haryana, India
Onsite

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Role Highlights

Languages used

SQL

Key skills

Generative AI
Integrations
Product Management
Problem Solving
Stakeholder Management
Security
Automation
API
Operations
Reliability
TroubleShooting
Optimization

Tools, Libraries and Frameworks

Power BI

Description

The role involves overseeing automation performance across production environments to ensure seamless operations. The individual will coordinate between technology and business teams to resolve incidents and manage service level agreements. Responsibilities include analyzing trends in automation alerts and control reports to drive process improvements. The position contributes to the automation product roadmap by identifying opportunities to enhance operator experiences. Additionally, the role supports the migration and handover of new automations into production environments.

Required Qualifications and Skills

Candidates must possess strong analytical, problem-solving, and troubleshooting skills, along with the ability to manage multiple tasks effectively. Proficiency in tools such as Power BI or SQL is required, as is the ability to communicate technical information to diverse partners. The role requires excellent stakeholder management and collaboration abilities. Preferred candidates should have at least eight years of experience in automation operations, production support, or process optimization, with familiarity in automation technologies like RPA, BPMN, or AI.

Disclaimer

Disclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always be relied on for authoritative information.

About the company

American Express

Size

78738

HQ

New York, US

Description

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether were supporting our customers financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed from helping evacuate travelers during World Wars, to ensuring the safety of our customers funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and lets lead the way together. Learn more about us at: https://www.americanexpress.com/careers https://www.americanexpress.com/ https://www.facebook.com/AmericanExpressUS https://www.instagram.com/americanexpress/ https://twitter.com/americanexpress https://www.youtube.com/user/AmericanExpress See our community guidelines at: https://www.americanexpress.com/en-us/company/community-guidelines/ If you have a customer service issue or question, please visit www.americanexpress.com/contactus

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