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American Express

Associate-Digital Product Management

American Express

Published 07 Mar 2026
Phoenix, AZ, USA
78K - 113K USD Annual
Onsite

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Role Highlights

Languages used

Key skills

Machine Learning
Data Science
Generative AI
Data Governance
Prompt Engineering
Computer Science
Data Management
Information Technology
Data Visualization
Data Quality
Product Owner
Risk Management
Information Security
UI
Prioritization
Mathematics
Statistics
Agile
Deployment
KPI
Browser
Product Management

Tools, Libraries and Frameworks

Description

\\\\Description\\\\ At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Global Risk & Compliance (GRC) independently oversees the companys compliance, risk-taking and risk management activities, including the comprehensive identification, management, and mitigation of risks within the Companys risk appetite. GRC ensures the company operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. We create and maintain the overall risk management framework while ensuring legal and regulatory compliance. We are passionate about our commitment to drive the companys goals of growth and progress by creating a culture of awareness and proactivity around regulatory matters, and by partnering closely with business units across the enterprise to ensure we deliver maximum value to our shareholders and our customers efficiently and effectively. The product group within Global Financial Crimes Compliance (GFCC) is responsible for building and implementing innovative technology solutions for GRC; owns the vision and roadmap for capabilities, platforms, and modernization efforts \\\\How will you make an impact in this role?\\\\ The Analyst Product Owner works with managers and directors to design solutions and strategies using GRC ratified data, predictive and generative AI models, data visualization, and UI development for American Express Global Financial Grimes Compliance. Collaborates with partners on other GRC teams, Financial Crimes Investigations, Data Science, and Technologies to create world-class analytical capabilities and solutions to minimize credit and fraud risk and improve customer experience. \\\\Responsibilities:\\\\ \\+ Lead feature and user story definition sessions. \\+ Identify product solutions for short term tactical needs and long-term strategy. \\+ Establish acceptance criteria, test strategy, and write user acceptance test cases \\+ Lead scope prioritization sessions and backlog grooming \\+ Maintain open communication channels with stakeholders, business partners, and technology partners. \\+ Support governance processes for assigned product(s). \\+ Seek and apply product feedback Placeholder \\+ Partner with contributing to Scope of product and capabilities \\\\Minimum Qualifications:\\\\ \\+ 2 years Data Management and/or Product Owner in building and launching products. \\+ Bachelors or masters degree in information technology, Computer Science, Information security, Mathematics, Statistics, or any other relevant qualification \\+ Proven Track record of Product lifecycle Management, with specific application of Scaled Agile delivery. \\+ Ability to think abstractly and deal with ambiguous/under-defined problems. \\+ Good understanding of iterative development, and Agile principles. \\+ Ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and change. \\+ Excellent interpersonal skills with a focus to engage, influence, align and encourage partners and business partners across geographies to drive collaboration and alignment. \\+ Focus on understanding sophisticated business problem and analyze complex data to provide a simplified solution to business partners. \\\\Preferred Qualifications:\\\\ \\+ Financial Crimes business experience and related solution acumen \\+ Experience in Machine Learning model development and deployment into a production environment \\+ Experience in Generative AI, prompt engineering concepts, and implementation of GENAI production use cases and governance activities \\+ Experience working in low code/no-code environments \\+ Ability to evaluate product performance, define KPIs and monitor outcomes \\+ Experience in evaluating data quality, performing data governance or implementing reporting tools \\\\Qualifications\\\\ Salary Range: $78,000.00 to $113,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, well consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: \\+ Competitive base salaries \\+ Bonus incentives \\+ 6% Company Match on retirement savings plan \\+ Free financial coaching and financial well-being support \\+ Comprehensive medical, dental, vision, life insurance, and disability benefits \\+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need \\+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy \\+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) \\+ Free and confidential counseling support through our Healthy Minds program \\+ Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the Know Your Rights poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions \\\\Job:\\\\ Compliance \\\\Primary Location:\\\\ US-Arizona-Phoenix \\\\Schedule\\\\ Full-time \\\\Req ID:\\\\ 25023806

Required Qualifications and Skills

The role requires a minimum of two years of experience in Data Management and/or as a Product Owner, with a proven track record in building and launching products. A Bachelor's or Master's degree in information technology, Computer Science, Information security, Mathematics, Statistics, or a related field is necessary. Candidates must demonstrate a proven track record of Product Lifecycle Management, specifically applying Scaled Agile delivery. The position also requires the ability to think abstractly, handle ambiguous problems, and possess a good understanding of iterative development and Agile principles. Excellent interpersonal skills are essential for engaging, influencing, and aligning partners across geographies. The ability to analyze complex data to provide simplified solutions to business partners is also a key requirement.

Disclaimer

Disclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always be relied on for authoritative information.

About the company

American Express

Size

78738

HQ

New York, US

Description

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether were supporting our customers financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed from helping evacuate travelers during World Wars, to ensuring the safety of our customers funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and lets lead the way together. Learn more about us at: https://www.americanexpress.com/careers https://www.americanexpress.com/ https://www.facebook.com/AmericanExpressUS https://www.instagram.com/americanexpress/ https://twitter.com/americanexpress https://www.youtube.com/user/AmericanExpress See our community guidelines at: https://www.americanexpress.com/en-us/company/community-guidelines/ If you have a customer service issue or question, please visit www.americanexpress.com/contactus

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