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Accenture Federal Services

ServiceNow Developer (SPM)

Accenture Federal Services

Published 11 May 2026
Springfield, VA
117K - 147K USD Annual
Full Time

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Role Highlights

Languages used

Key skills

System Administration
Change Management
Security

Tools, Libraries and Frameworks

CMD
Flow

Description

The role involves analyzing and designing new business processes while monitoring and providing feedback on performance. The individual will collaborate with business users to identify and define product requirements and use cases. Responsibilities include facilitating process redesign and serving as a liaison to the business community regarding change management. The position requires developing business processes, gathering requirements, and creating user stories. Additionally, the role entails providing system documentation and assisting in quality management reviews. The individual will also support organizational change management efforts and may lead test plan development and execution.

Required Qualifications and Skills

The role requires three years of experience with ServiceNow development and a ServiceNow Certified System Administrator certification. Candidates must possess an active Top Secret security clearance with SCI eligibility and the ability to obtain a polygraph. A bachelor's degree is listed as a preferred qualification. Additional experience in ITSM, HRSD, CMDB, ITOM, and custom application development, as well as a Security+ certification, are considered beneficial.

Disclaimer

Disclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always be relied on for authoritative information.

About the company

Accenture Federal Services

Size

556004

HQ

Dublin 2, IE

Public/Private

Public Company

Description

Accenture Federal Services is dedicated to helping the US federal government strengthen the nation, ensure safety, and improve life quality through technology and ingenuity. With over 13,000 employees, the company emphasizes a collaborative, inclusive, and caring culture where employees are empowered to grow, learn, and thrive. Accenture Federal Services combines commercial innovation with the latest technology to meet federal clients' needs, focusing on defense, national security, public safety, civilian, and military health organizations. The company is positioned in the nation's capital, emphasizing staying ahead of technological advancements and providing integrated, mobile, and interactive experiences.

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