Found.dev
Role Highlights
Languages used
C
Key skills
System Administration
Security
Pivotal
Architecture
TroubleShooting
Operations
Tools, Libraries and Frameworks
Description
The role involves designing, developing, and implementing technical solutions within the ServiceNow platform. The primary focus is on delivering high-quality solutions within the Public Sector Digital Services application. Responsibilities include implementing NowAssist and Virtual Agent components to create user-friendly workflows and automated processes. The position requires collaboration with cross-functional teams to ensure deliverables meet organizational goals and industry standards. Additionally, the role involves troubleshooting, optimizing, and maintaining existing applications to ensure operational efficiency and scalability.
Required Qualifications and Skills
Candidates must possess at least one year of experience supporting technical projects and ServiceNow implementations within Public Sector Digital Services or Customer Service Management. A deep understanding of ServiceNow architecture and capabilities is required, along with familiarity with NowAssist and Virtual Agent. Applicants must hold a ServiceNow Certified System Administrator certification and either a ServiceNow Certified Application Developer or Implementation Specialist certification. Additionally, an active secret clearance is mandatory for this position.
Disclaimer
Disclaimer: Job and company description information and some of the data fields may have been generated via GPT-4 summarisation and could contain inaccuracies. The full external job listing link should always be relied on for authoritative information.
About the company
Accenture Federal Services
Description
Accenture Federal Services is dedicated to helping the US federal government strengthen the nation, ensure safety, and improve life quality through technology and ingenuity. With over 13,000 employees, the company emphasizes a collaborative, inclusive, and caring culture where employees are empowered to grow, learn, and thrive. Accenture Federal Services combines commercial innovation with the latest technology to meet federal clients' needs, focusing on defense, national security, public safety, civilian, and military health organizations. The company is positioned in the nation's capital, emphasizing staying ahead of technological advancements and providing integrated, mobile, and interactive experiences.
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